Once, we believed that the whole e-commerce game could rely on a small team of 2-3 people. As the whole industry started to be more professional, It turns out we don't have enough time!
Should you spend time on dealing shipping issues?
or you should focus on sales & marketing?
I'm pretty sure you have the answer in your mind!
IS THIS YOUR
E-COMM ROUTINE?
Product Picking
After-Sale Service
Packing & Shipping
Orders
Sorting
Strategy Planning
Ads
Placement
Sales
Follow Up
Sales
Closing
WHAT'S THE MOST ANNOYING PART?
SHIPMENT STUCK
Mistake In Packaging
wrong qty / SKU packed
Parcel Lost / Damage
unable to claim
Parcels are Stuck
not sure who to reach out
Waste Time on Sending Tracking
not efficient enough
Hotline Unreachable
problems not solved
Packing Order Takes Time
can't focus on sales
HOW ARE YOU GOING TO FOCUS
ON MARKETING ?
Owner should focus on Sales.
This is because your performance can be largely improved when you choose to focus on sales & marketing.
That is why we recommend you to focus on the important things.
Leave the annoying job to us.
Is every fulfiment centre really suitable for every 🇲🇾 e-comm seller?
OFC NO
This is because most of the fulfilment centres doesn't have an
e-commerce background or experiences.
Most of them do provide services like inbound, storage, handling and shipping only.
Unlike Packxpert, we know M'sia e-commerce seller demands more than that. Isn't?
Hence, Packxpert is here to solve your problems!
LET'S SEE PACKXPERT'S FULL SERVICES
Tracking Number Update
You no longer need to send / update customers' tracking number manually. Let our system do the hard work for you.
平均一位客服1天发单号的时间是 1-2 小时。
自动发单号的服务可以让你的客服专心成交，也可以帮你省下人工费
Responsive
CRM
We have a dedicated CRM to assist you in following up your shipment. You and your staff can focus on sales & marketing.
Stock Check
On Demand
Our system allows you to check the stock balance anytime, anywhere.
You can set your low-stock-count alert too.
All products stored in our warehouse are insured.*
Insurance Covered
COD Service
By using COD service, you may increase your closing rate up to 30% !
Ship Within 2 Working Days
We guarantee your daily order will be shipped within 2 working days
Operate
7 Days
We operate 7 days a week as we understand an e-comm seller values efficiency so much.
**Excluding Public Holiday**
Claim Your Lost/Damaged Parcels
We will assist you in claim / compensation whenever your parcels had been damaged by courier service. Our success claim rate is 98%.
LET'S COMPARE IT SIDE BY SIDE
Send tracking number automatically.
We assist you in stuck parcels
Provide COD service.
Operate 7 days a week.
Flat rate for WM shipment (<3kg)
Assist you in lost parcel claim.
Dedicated system to check stock balance.
Others
Send tracking number manually.
Does not assist you in stuck parcels.
No COD service.
Operate 5/6 days a week only.
Shipping rate is not flat and expensive.
Does not assist you in claim process.
System is not user-friendly.
VS
SERVICE COST
Let's see how much does it cost to use our service?
If your revenue is RM120k，AOV is RM200
(i) Average 20 pcs per day, 600pcs per month
(ii) Return & Relabelling rate is 1% = 6 pcs
(iii) Customers are located in:
- WM (70%) = 420 pcs
- EM (20%) = 120 pcs
- SG (10%) = 60 pcs
(iv) Restock 2000 pcs per month.
This will be your monthly invoice
1.
2.
3.
4.
5.
6.
7.
8.
Shipping Fee
West Malaysia
(RM5.70 x 420)
East Malaysia
(RM13.00 x 120)
Singapore
(RM30.00 x 60)
Handling Fee
(RM2.30 x 600)
Inbound Fee
(RM0.10 x 2000)
Return Shipping Fee
(RM5.70 x 6)
Return & Relabelling Fee
(RM1.50 x 12)
Storage Fee
1CBM = (RM60.00 x 1)
SMS Tracking
(RM0.20 x 600)
2394.00
1560.00
1800.00
1380.00
200.00
34.20
18.00
60.00
120.00
150.00
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INVOICE
No.
Item Description
RM
System Maintainence
(RM150 / month)
TOTAL
7716.20
Fulfilment Service
over Sales (%)
RM 7,716.20
RM 120,000
=
Fulfilment Service only accounted for 6.43%
Instead of hiring 2 operators which will cost you around RM3000 to solely manage inbound, sorting, outbound and stock keep.
Add up with shipping cost which is RM5754, Packxpert could definitely save your wallet at least RM1307.80 every month!
At Packxpert, we aim to solve your problems like:
Storage
Administration
Stuck Shipment
Packing & Sorting
Tracking Update
Start handling your stock to Packxeprt with confidence
Get 3 months Return & Relabelling Fee waived & 200 Free SMS Tracking
LIMITED TO 15 CUSTOMERS ONLY
START FOCUSSING ON GENERATING SALES.
Reach us at
NO.6, GF, LORONG TEGUH 3,
TAMAN INDUSTRI TEGUH, PERMATANG TINGGI,
14000 BUKIT MERTAJAM, PULAU PINANG.
View our Terms Of Service